“CrackedMacScreen? I’ve got a cracked Mac screen!”…
- Philadelphia, PA -
- Via Maplehurst, CT -
Christine called us up on Wednesday about her daughter’s 13-inch Macbook (apparently a lot of daughters these days are cracking their screens!). Christine lived in Connecticut, so wanted to do the Ship-In Program. We explained that we would overnight her a laptop box, she would overnight the laptop box back to us, we would perform the repair, and overnight the Macbook back to her. Three-way overnight shipping is included in the $299 price.
Christine thought that it sounded wonderful, so we started the process. She received the laptop box yesterday, placed the Macbook inside with a check made out for $299, and dropped off the box at FedEx. We received her computer today, fixed it in about an hour, and overnighted it back to her. Christine thought the process was “really painless”. So did we Christine, so did we.
Christine's Daughter's Macbook Before
Christine's Daughter's Macbook After
“I heard you guys had incredible reviews!”…
- Philadelphia, PA -
- Via Garden City, NY -
Chiara called us up a few days ago, desperate to get her white Macbook’s screen replaced. She lives near Long Island, but was unable to get into New York City. She wanted to go for the Ship-In Program, and she loved the $299 price.
We overnighted her a laptop box on Wednesday and she received it Thursday at 10:30am. She put her white Macbook inside, signed the CrackedMacScreen.com Work Order, included a check for $299, and dropped off the box at FedEx with the included overnight label. We received her Macbook on Friday and replaced her screen within an hour. We overnighted her back her Macbook and she got it Saturday morning at 11am. All in all, she was without her Macbook for two days total, and she saved about $400 versus using the store near her house.
We also replaced her keyboard free of charge because we were feeling great from the awesome warm weather! This is what Chiara had to say about us on our Facebook fan page:
“Hey you guys are absolutely incredible, thanks Trevor SO much for fixing my macbook. After my brother threw the x-box controller at my macbook i thought i was totally screwed, but not only did he save the totaled screen Trevor also fixed my keyboard. Absolutely amazing thanks guys!”
Chiara's Macbook Before
Chiara's Macbook After
17-inch Macbook Pros ship just as fast as the smaller ones…
- Philadelphia, PA -
- Via Acworth, GA -
Peter called us up on Sunday about the cracked screen on his 2.33ghz Macbook Pro. He is a wedding photographer in the Atlanta area, and has his own company called StoryboardLife Photography. He needed his Macbook Pro fixed as soon as physically possible, because he couldn’t stand working on his old Dell laptop anymore. The Macbook Pro had been sitting around, but it was finally time for Peter to get it back in working order.
He did a quick Google search about cracked Mac screens, and found us (of course!). He realized he wasn’t close to any of our branches, so he opted for the “Ship-In Program”. We shipped him a laptop box on Monday, he received it Tuesday with a prepaid label inside. He dropped it off at FedEx, and we had his Macbook Pro on Wednesday. We fixed it in about 2 hours, and shipped it back. He had it fixed and in his hands on Thursday by 10:30am. Oh, and did we mention that the three-way overnight shipping is FREE?
Peter was so happy, in fact, that he sent us this glowing testimonial:
“Thank you for fixing my damaged screen on my Macbook Pro. My Mac is one of the important parts of by business and Apple was going to charge me $800 and keep it for up to 5 days. I was so glad to hear that it only takes 3 days and cheaper. The process and time lines were communicated thoroughly and in three days I had a brand new screen. I don’t know if I should say I look forward to doing business with you again since I don’t want my screen to crack I am certainly going to refer you to my Mac friends. Thanks again.“
He also wrote an expansive review of us on his own blog, which can be read here:
http://www.mystoryboardlife.com/2010/04/02/cracked-mac-screen-review
Peter's Macbook Pro Before
Peter's Macbook Pro After
Our Ship-In Program is fast fast FAST!
- Philadelphia, PA -
- Via Tallahassee, FL -
Molly called us up about the broken screen on her boyfriend’s 13-inch white Macbook. She told us that he really wanted to get it fixed, but couldn’t find an affordable alternative to the Apple Store. Luckily for him, Molly found us online. But unfortunately, they are in Florida! We explained the convenience of our Ship-In Program, which involves free three-way overnight shipping, with the same prices as our local repairs.
Both Molly and her boyfriend were thrilled with the price and the speed of the repair, so we got the process started. We overnighted her boyfriend (Ryan) a laptop box on Monday, which he received on Tuesday. He put the included overnight label on the box, shipped it out, and we got it on Wednesday. We repaired the Macbook’s broken screen, and Ryan had the computer back in his hands on Thursday. He was so happy!
Ryan's Macbook Before
Ryan's Macbook After
