Fixed Macbook screen and cookies to go, please…

- San Diego, CA -

- Rancho Penasquitos -

Stacy gave us a ring last night, delighted she found a service that wouldn’t charge her a fortune as well as one that wouldn’t require her to ship her broken Macbook away for a week.  We were able to arrange a time to travel up to Rancho Penasquitos and do the repair at her house. Upon arriving, we were greeted by two enormous dogs. It was not surprising to learn that these boys played a role in cracking Stacy’s Macbook.

In a little over a half an hour, we were able to repair Stacy’s Macbook screen. She was thrilled at the convenience and cost of our service and wanted to show her appreciation. We left her house with two big bags of holiday cookies that we were able to share with the rest of Repair Team. They were a family recipe and absolutely delicious! Thanks Stacy!

If you are interested in a repair and aren’t ready for a repair, we’ll probably text you once a month until you are ready…

- Philadelphia, PA -
- Temple University -

Meridith called us last September and told us about her broken screen on her Macbook. She had called her mother in New York and told her the bad news, but told her that she found us from a flyer on campus so she had a solution. Unfortunately though, she didn’t have the money saved up for the repair. She told us that she would give us a call back later. Since she never told us her name, I wrote down “girl with little girl voice” (you’ll get why later) on a post-it note and posted it on my external monitor.

Every month or so, we would text her and let her know about 3 day “vacation” sales that we were having, and she would reply that she wasn’t ready yet. Miraculously, she texted us yesterday and said that she was finally ready. The funny thing was that we never knew her name, so after probably sending 20 or so texts back and forth to schedule the repair, we had to say “What is your name by the way?”

After meeting her at Kardon apartments on Temple’s campus, we joked about the “little girl voice” thing, and she was laughing that people say that she has a small voice all the time.

30 minutes later, her screen was fixed and she could stop going to the Temple U Tech Center to do work.

Meridith's Macbook before

Meridith's Macbook after

The first sign of a broken Macbook screen is icons arranged strangely on the desktop…

- Jenkintown, PA -
- Via King of Prussia Mall -

Chris gave us a call after seeing our ad at the King of Prussia Mall outside of the Apple Store. He had been quoted a really high price that he couldn’t afford, so decided to give us a call. He loved that we are a local Philadelphia company and do repairs locally. He especially liked that he could watch us do the repair, since he honestly was just interested how it was done.

We met at the Starbucks in Jenkintown and got his computer back to normal in 30 minutes. I don’t know if you can tell in the pictures, but all of the icons on his desktop were dragged away from the crack in the screen so he could continue working on it. Hopefully he cleaned up the desktop a bit now that it’s fixed!

Chris's Macbook before

Chris's Macbook after