The Ship-In Program qualifies for the “Second Repair is Cheaper” Guarantee…

- Philadelphia, PA -
- Via Wading River, NY -

You may remember John from Long Island. He drove in to Philadelphia to get the glass replaced on his 15-inch Macbook Pro. His son came with him, and actually, his son was the one who broke it in the first place. We replaced his glass and didn’t hear from John again until late May. He emailed us telling us that his son broke the glass again!

We told him that we would be able to provide overnight shipping for his repair, and it would only cost $200 instead of $399. For 13-inch Macbooks the second repair is $100, but for most other repairs it’s at least $200 (ask your Repair Tech for details).

We emailed him a FedEx overnight label and he shipped his Macbook Pro to us. We swapped out the glass and it looks back to new! Hopefully his son will take it easy on it this time!

John's Macbook Pro Before

John's Macbook Pro After

“I’m absolutely terrible with technology!”…

- Philadelphia, PA -
- Via Tucson, AZ -

Sheila admits that she isn’t great with technology. She didn’t think she was bad enough to crack the LCD on her aluminum Macbook Pro, but she did! She did a little research online and found that we offered the most affordable and fastest way of getting her Macbook Pro repaired.

Once we explained the process to her, she loved it. We emailed her an overnight label and she shipped it out on Monday. We received it on Tuesday, did the repair in 2 hours, and emailed her a before and after picture to show how awesome her screen looked. We also included a PayPal payment link. Once we received payment, we overnighted the computer back to her. Did we mention that two-way overnight shipping is included for free?!

Sheila's Macbook Pro Before

Sheila's Macbook Pro After

South Carolina is the newest state to get a Macbook screen repair courtesy of CrackedMacScreen.com!

- Philadelphia, PA -
- Via Greer, SC -

Brandi emailed us from Greer, South Carolina with (you probably guessed it!) a cracked LCD on her white 2.4 ghz Macbook. Brandi is a student at Clemson University, and is going back to school in August. She needed her Macbook fixed as soon as possible, so she knew that the free overnight shipping (both ways) would work out perfectly for her.

We emailed her an overnight label and she took her Macbook to FedEx. We received it the next day, performed the repair, emailed her before and after photos, and overnighted it back to her. She’s definitely ready for the Fall semester!

Brandi's Macbook Before

Brandi's Macbook After

“Can you repair my Macbook now?”

- National City -

- San Diego, CA -

This was the question we got from Isabelle earlier this evening. She called to ask if we could repair the broken LCD screen on her Macbook. Apparently, this cracked had been around for a while and Isabelle was hesitant to call because she was still rounding up some money. Once she had enough on hand, she call us and was delighted to learn to we were nearby and would be able to repair her cracked laptop screen before the sun went down.

We traveled over to the Chula Vista/National City area and met with Isabelle at her home. Her mother’s cooking smelled delicious and it made the repair a little distracting. But, sure enough, we were able to get her laptop screen repaired in less than 40 minutes. She was happy to see a brand new screen in her computer and was even more thrilled knowing that she didn’t have to pay a fortune to get it fixed. Glad we could help Isabelle!

Before I fell asleep, I put my Macbook between the bed and the table…

- UCLA -

- Los Angeles, CA -

…and sure enough, when Samuel woke up in the morning he Macbook’s LCD screen had a big crack in it. The screen was destroyed and Samuel could only make out about 10% of what was on the screen. Being a post-doc student at UCLA, he needed his Macbook back in a hurry. He quickly turned to a tool we’re all familiar with – Google. After a few strokes and mouse clicks he landed on our website and began to look through some of our posts and macbook reviews to make sure we were legit. An email and a phone call later, we had an appointment with Samuel at Boelter Hall on the UCLA campus.

Not wanting to take away from his studies, we told him we’d be able to fix his LCD screen in about 30 minutes. Once finished, he was happy to get back to work. We told him a little more about our service and he mentioned that he had several friends with cracked Macbook Pro screens and Macbook Pro Unibody glass. He’s going to recommend us to them. For anyone else with a broken Mac screen, give us a call. We’re mobile and can usually repair screen in less than an hour.