Sending your Mac from your work address and having us ship it back to the same place is really convenient…

- Washington, DC -
- Via Fairfield, CT-

Michelle sent us a Repair Form on Friday. She had shattered the glass on her 13-inch Macbook Pro, and was really concerned about getting it fixed. She didn’t want it to get worse, so she needed a fast repair. She saw that at one time we performed screen repairs in New York City, so she asked us if we could meet her in Manhattan. I informed her that yes, at one time I replaced screens locally in NYC, but I moved from Philadelphia to DC in September so it’s impossible for me to some up to NYC for one Macbook Pro repair. I told her that the Ship-In Program is the best thing for her, and it would be even quicker than waiting for a local repair from the other shops in her area.

I emailed her a Two-Day Air label and instructions for getting it shipped out. She sent it out on Monday and we received it today. We performed her repair today, emailed her with a before and after picture, and she paid us through PayPal. Pretty easy process, if we do say so ourselves.

Michelle's Macbook Pro Before

Michelle's Macbook Pro After

“Will my cracked Macbook screen get worse over time?”

- Washington, DC -
- Via Cape Carteret, NC-

Shilpa works at the Parkerton Inn in Cape Carteret, North Carolina and sent in a Repair Form a couple days ago about the cracked screen on her white 13-inch unibody Macbook. Although only a small part of the LCD was actually cracked, she knew that it would get worse over time so she wanted to get it taken care of before it was too broken to use.

We emailed her the UPS label and instructions for getting her Macbook shipped out. Luckily for her, the UPS store was only a mile from her work so she took it there on her lunch break. We received it two days later and performed the repair same day. Did we mention that the shipping was free both ways?

Shilpa's Macbook Before

Shilpa's Macbook After

Raleigh, North Carolina loves quick Macbook screen repair!

- Washington, DC -
- Via Raleigh, NC-

We don’t know why we are so popular in Raleigh, NC but we have gotten 4 or 5 repairs from Raleigh in the last two months. This latest repair was actually a referral from Colleen, who we helped out like 6 months ago. Apparently Colleen’s husband (or boyfriend) works for Apple and told Heather (Colleen’s friend) that she needed to give us a call.

Heather filled out the Repair Form and we got the repair process underway last week. We emailed her a FedEx overnight label and she sent off her Macbook on Friday. We received it on Monday, did the repair, emailed her a before and after picture and payment link, and overnighted her white Macbook back to her. She received it on Tuesday and was thrilled.

Thanks Raleigh, NC!

Heather's Macbook Before

Heather's Macbook After

Roanoke, Virginia, meet CrackedMacScreen.com…

- Washington, DC -
- Via Roanoke, Virginia-

Roger is a student at the University of Virginia in Roanoke. He was walking down the stairs of his house when his white Macbook “literally flew” out of his hands (his words, not ours!). It fell down the stairs and landed on his carpet. Roger obviously wasn’t excited to open it up, but he had to. The LCD was shattered, and the first thing that popped into his head was that he would have to pay a ton of money to get it fixed. Luckily for Roger (and us too) he did a quick Google search about cracked Macbook screens in Virginia and found our site. We have done a few repairs out of Virginia so we came up first.

Roger filled out the Repair Form and we got into contact with him in an hour. We emailed him his FedEx overnight label and he got his computer to us the next day. We performed the repair in a few hours and emailed him with a before and after picture and payment link. The whole process was smooth and painless, unlike when he dropped his Macbook down the stairs!

Roger's Macbook Before

Roger's Macbook After

“I have to get my Macbook screen fixed before school starts!”

- Arlington, VA -
- Georgetown University -

Joe left us a frantic voicemail a couple of days ago. He is a student at Georgetown University and he was worried that he wouldn’t be able to get his Macbook fixed before his classes started to give him homework. Being that the right side of his screen was pretty much unusable, he needed it fixed, and fast! Luckily for Joe, he found our website.

We met him on campus the next day and he was able to get his homework done that night.

Joe's Macbook Before

Joe's Macbook After