The King of Prussia Apple Store loves us…

- King of Prussia, PA -
- King of Prussia Mall -

We got a call from Krista who was currently at the King of Prussia Mall. She had just visited the Apple Store, and they referred her to us because she couldn’t afford what they estimated as the cost of the repair. She was really mad because her computer is her pride and joy and she needed it while she was attending college in the area.

We agreed to meet at a local Starbucks and got her Macbook back in action in 30 minutes. All over a cup of coffee.

Krista's Macbook before

Krista's Macbook after

Macbooks with fixed screens make great Christmas presents…

- Philadelphia, PA -
- Saint Joseph’s University via King of Prussia Mall -

We got a call about a month ago from Kate. She had seen our ad at the King of Prussia Mall (in front of the Verizon store, at the exit/entrance of the Plaza) and had some questions. She had just taken her Macbook to the Store and couldn’t afford to get it fixed through them. We told her that for her 13-inch Macbook, it would be $299 for the repair. She really liked the price but didn’t know if her parents just wanted to get her a new computer or not (I wish I had parents like her!)

She called us back and told us that she got a new computer, but wanted to get the old one fixed anyway to give to her dad for Christmas (hopefully he doesn’t read this blog!). She called us a month later (after getting paid) and wanted to get the repair done. We met her 45 minutes later in the library at Saint Joseph’s University and her Christmas present was ready to go in 25 minutes.

Kate's Macbook before

Kate's Macbook after

Cell phones can break Macbook screens too….

- King of Prussia, PA -
- King of Prussia Mall -

We got an email Sunday night from Nora S. She told us that her son was on his Macbook on the floor when her daughter dropped her cell phone from 4 feet above, right on top of his screen. The screen cracked and ever since then had been spreading across, making the computer almost unusable.

They took the Macbook to the King of Prussia Mall and found out that it would be nearly $900 to fix. Luckily for Nora, her daughter, and her son, they saw our new CrackedMacScreen.com ad in front of the Verizon store, at the entrance/exit of the Plaza, next to Lord and Taylor.

A member of our Repair Team met Nora at the Starbucks in Paoli the following day. Her son’s computer was good as new in 30 minutes, and needless to say, he daughter won’t be twirling her cell phone above the Macbook any time soon.

Nora's Macbook before

Nora's Macbook after

Good thing we have an ad up at King of Prussia Mall…

- King of Prussia, PA -
- King of Prussia Mall -

We got a call today from Jen B. who was out shopping at King of Prussia Mall. She had recently purchased a brand new 17-inch Macbook Pro for herself and given her 10 year-old son her old 15-inch 2.16 Ghz Macbook Pro. He was busy making a Father’s Day video for his dad (that alone should tell you how long the computer has been broken) when he walked right into the side of a coffee table and hit the Macbook on the edge. The screen was broken and the Father’s Day video never got finished. This was in back in June.

His mom knew it would be expensive to repair. She put off taking the Macbook to the store until today. She found out that it would be $750 to repair! She said “That’s just way too much.” When she went to leave the mall, however, she spotted our brand new ad at the entrance/exit of the Plaza side of King of Prussia Mall, in front of the Verizon store, next to Lord and Taylor.

She gave us a call, we told her it would be $349 to fix, met her at a Starbucks near the mall 30 minutes later, and had the computer good as new in another 30 minutes.

Jen's Macbook Pro before

Jen's Macbook Pro after

Don’t attach things on the wall above your Macbook…

- King of Prussia, PA -

Tim emailed us from King of Prussia. He had a TV antenna hanging from a window that happened to be directly above his 2.33 ghz Macbook Pro Aluminum. The antenna fell off the window and cracked his screen, making his computer completely worthless. He needed the computer fixed, and fixed FAST.

After our return email, he called our toll free 888 number and a member of our Repair Team was dispatched to his house. Within 15 minutes, the repair was underway. In another hour and a half, the Macbook Pro was good as new. Now that’s fast service, the CrackedMacScreen.com way.

Tim's Macbook before

Tim's Macbook after