The Ship-In Program qualifies for the “Second Repair is Cheaper” Guarantee…

- Philadelphia, PA -
- Via Wading River, NY -

You may remember John from Long Island. He drove in to Philadelphia to get the glass replaced on his 15-inch Macbook Pro. His son came with him, and actually, his son was the one who broke it in the first place. We replaced his glass and didn’t hear from John again until late May. He emailed us telling us that his son broke the glass again!

We told him that we would be able to provide overnight shipping for his repair, and it would only cost $200 instead of $399. For 13-inch Macbooks the second repair is $100, but for most other repairs it’s at least $200 (ask your Repair Tech for details).

We emailed him a FedEx overnight label and he shipped his Macbook Pro to us. We swapped out the glass and it looks back to new! Hopefully his son will take it easy on it this time!

John's Macbook Pro Before

John's Macbook Pro After

We’ll always try to help you out and figure out the fastest way of fixing your Mac…

- Philadelphia, PA -
- Via Livingston, NJ -

Caleb called us from Livingston, NJ about his 15-inch Macbook Pro Unibody with broken glass. Caleb, dj name The Governor DJ OK, had a big event that he had to DJ tomorrow, and he didn’t have time to wait for his Macbook Pro to be fixed. He told us that he called up a certain door-to-door repair service out of NYC and the owner of the company refused to negotiate with him. Caleb said that the owner told him that he had to leave his computer there for 24 hours, and Caleb said that he couldn’t leave it for that long. The owner of this company said “Well, looks like I can’t help you” and hungup the phone.

No matter what happens, the Repair Techs at CrackedMacScreen.com will never hang up on you. We are here to find out the fastest and best way to repair your computer.

Caleb was in such a rush, in fact, that he offered to drive to Philadelphia to get his repair done. Two hours later, he was at our doorstep and his 15-inch Macbook Pro was fixed in about an hour.

Caleb's Macbook Pro Before

Caleb's Macbook Pro After

“I really like your website. Straight to the point. Simple. I like it”…

- Philadelphia, PA -
- Via Laurinburg, NC -

Philippe gave us a call last week about his son’s friend’s 13-inch Macbook Pro. Apparently, his son had cracked the glass accidentally and now Philippe was stuck with the bill. Being that he live in the middle of nowhere North Carolina, he didn’t really have any local and affordable options for getting the computer fixed cheap and fast. Luckily, he found us online and gave us a call. We explained the Ship-In process, and we overnighted him a laptop box.

He overnighted us his son’s friend’s Macbook Pro, and we received it the next day and had the Macbook Pro back to them the following day. Not exactly the same happy feeling we usually have helping someone out, but at least we saved Philippe some money!

Philippe's Macbook Pro Before

Philippe's Macbook Pro After

We do iPhone glass and LCD repairs too!

- West Chester, PA -

Chris called us this weekend about the cracked glass on his girlfriend’s brand new iPhone 3GS. We informed him that yes, we do iPhone glass and LCD repairs in Philadelphia and Los Angeles/San Diego. He loved that it would only be $69 for the glass replacement, because his girlfriend thought that she would have to pay $200 or more for a new phone.

We met him and his girlfriend at his house in West Chester, and in 30 minutes, her phone was as good as new!

Chris's Girlfriend's iPhone 3GS Before

Chris's Girlfriend's iPhone 3GS After

“Once I broke the glass on my Unibody Macbook once, it was a lot easier to break it again…”

- Philadelphia, PA -
- Via Albany, NY -

Amy broke the glass on her 13-inch Unibody Macbook a few months ago. It started out as a small crack, but got bigger and bigger. She then dropped it, which cracked the glass even worse! She is from Fort Washington, PA but goes to school in Albany. She had heard about CrackedMacScreen.com from one of her friends that goes to school in Philly, and planned on getting the glass replaced on her computer while she was home for a weekend.

She called us up on Thursday and sent us an email as well just to be safe. We planned out that she could drop off her Unibody Macbook (she didn’t have the time to wait around) on Friday night. Since she didn’t really need her Macbook at all, she agreed to come pick it up this afternoon.

She was absolutely thrilled with her new Macbook glass! She said “Wow, it looks perfect”, to which we said “It’s because we’re awesome!”

Amy's Unibody Macbook Before #1

Amy's Unibody Macbook Before #2

Amy's Unibody Macbook After