“Will my cracked Macbook screen get worse over time?”

February 2, 2011 Leave a reply

- Washington, DC -
- Via Cape Carteret, NC-

Shilpa works at the Parkerton Inn in Cape Carteret, North Carolina and sent in a Repair Form a couple days ago about the cracked screen on her white 13-inch unibody Macbook. Although only a small part of the LCD was actually cracked, she knew that it would get worse over time so she wanted to get it taken care of before it was too broken to use.

We emailed her the UPS label and instructions for getting her Macbook shipped out. Luckily for her, the UPS store was only a mile from her work so she took it there on her lunch break. We received it two days later and performed the repair same day. Did we mention that the shipping was free both ways?

Cracked white unibody Macbook lcd

Shilpa's Macbook Before

Cracked Macbook LCD

Shilpa's Macbook After

Cracked Macbook Pro Glass from Charlotte NC is our speciality…

February 2, 2011 Leave a reply

- Washington, DC -
- Via Charlotte, NC-

I don’t know why we get so many Macbook and Macbook Pro screen and glass repairs from North Carolina, but I’m not complaining! This time it was Ben from Charlotte who was the unfortunate one who happened to break the glass on his 15-inch Macbook Pro Unibody. He is a student from Charlotte (most of our customers are students if you haven’t noticed already). He needed it fixed fast but he needed it to be perfect. He definitely found the right place.

He sent in his Macbook Pro after we emailed him his UPS Two-Day label. We received it two days later, performed his repair same day, and sent his Macbook Pro back to Charlotte that day. Ben was extremely appreciative of our work and especially happy that he could get it back so quickly!

Broken glass Macbook Pro

Ben's Macbook Pro Before

Broken glass Macbook Pro

Ben's Macbook Pro After

“Thank you! I am telling everyone I know about you!”

January 27, 2011 Leave a reply

- Washington, DC -
- Via Monmouth, ME-

Maine! I can’t believe it! Maine! Wahoo! So anyway, yes, Maine is the newest state to use CrackedMacScreen.com. Michelle is the newest victim of the January cracked Macbook glass bug going around. She lives in Monmouth, where there is absolutely nowhere to get your Macbook screen fixed. Seriously.

She did a couple Google searches about broken Macbook screens and cracked Macbook glass and we popped up every time! Lucky for her and lucky for us! She sent in her Repair Form, we emailed her the UPS label (shipping is free, Two-Day Air) and she was able to send out her Macbook that day.

We received it two days later and she had it two days after that. Perfect screen, perfect repair.

Broken Macbook glass

Michelle's Macbook Before

Fixed Macbook glass

Michelle's Macbook After

We’ve now replaced the glass on a Macbook from Idaho!

June 17, 2010 Leave a reply

- Philadelphia, PA -
- Via Sun Valley, Idaho -

Karen emailed us from WAY outside of our service area in Sun Valley, Idaho. She had broken the glass on her 13-inch Macbook Unibody a few months ago and it had become unbearable to use anymore. The glass was falling all over the keyboard and she had even cut her fingers while trying to clean it! We explained that two-way overnight shipping is included in the cost of the repair, so she only had to pay $299 to replace the glass on her Macbook.

We emailed her an overnight label and she took her Macbook to FedEx and used the prepaid label to overnight it to us. We received it the next day, repaired her computer in an hour or so, and had it shipped back overnight too! She was super thrilled with the service, especially that it was out of her hands for only one and a half days!

Karen's Macbook Unibody Before

Karen's Macbook Unibody Before

Karen's Macbook Unibody After

Karen's Macbook Unibody After

“I really like your website. Straight to the point. Simple. I like it”…

May 25, 2010 Leave a reply

- Philadelphia, PA -
- Via Laurinburg, NC -

Philippe gave us a call last week about his son’s friend’s 13-inch Macbook Pro. Apparently, his son had cracked the glass accidentally and now Philippe was stuck with the bill. Being that he live in the middle of nowhere North Carolina, he didn’t really have any local and affordable options for getting the computer fixed cheap and fast. Luckily, he found us online and gave us a call. We explained the Ship-In process, and we overnighted him a laptop box.

He overnighted us his son’s friend’s Macbook Pro, and we received it the next day and had the Macbook Pro back to them the following day. Not exactly the same happy feeling we usually have helping someone out, but at least we saved Philippe some money!

Philippe's Macbook Pro Before

Philippe's Macbook Pro Before

Philippe's Macbook Pro After

Philippe's Macbook Pro After

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