Lawyers can’t do much work with obliterated Macbook screens!

- Washington, DC -
- Silver Spring, MD -

Ruth filled out the Repair Form a couple of weeks ago and we emailed her back and forth for a few weeks while she tried to find a free moment to get her Macbook repaired. We ended up settling on a time right in the middle of her workday. It worked out perfectly though because she had an open office in her building that she found a place for us to work in. She continued to work and we did the repair. 30 minutes later, without even having to take a lunch break, Ruth’s Macbook screen was repaired and she could finally get work done at home!

Ruth's Macbook Before

Ruth's Macbook After

“I have to get my Macbook screen fixed before school starts!”

- Arlington, VA -
- Georgetown University -

Joe left us a frantic voicemail a couple of days ago. He is a student at Georgetown University and he was worried that he wouldn’t be able to get his Macbook fixed before his classes started to give him homework. Being that the right side of his screen was pretty much unusable, he needed it fixed, and fast! Luckily for Joe, he found our website.

We met him on campus the next day and he was able to get his homework done that night.

Joe's Macbook Before

Joe's Macbook After

Orlando may have Disneyworld, but they don’t have a good Macbook screen repair team…

- Washington, DC -
- Via Orlando, Florida-

Evan loves everything about living in Florida, from living right near Disneyworld to having great weather for most of the year. But when he broke the screen on his 13-inch white Macbook, he was cursing out his city that they didn’t have a local, affordable Macbook screen repair company. He did some Google searching, and landed on CrackedMacScreen.com. He read about the Ship-In Program and liked what he heard.

He reached out to us because he had some additional questions. He wanted to know what would happen if he didn’t have a credit card. We told him that he would be able to include a check or money order with his Macbook if he couldn’t pay with his credit card. He ended up doing so, and it worked out well for us and for him. His Macbook was shipped out on a Monday and he got it back on Wednesday, good as new!

Evan's Macbook Before

Evan's Macbook After

Switching your major from Computer Science to Literature is easier than putting up with a broken Macbook screen for a year of college…

- Philadelphia, PA -

Shaine emailed last night, explaining that she has been putting up with a “blue ink” problem on her black 13-inch Macbook. She cracked it about a year ago and was using it because the damage wasn’t that bad. But lately it has gotten a lot worse and one of her friends told her about us. She’s going back to school in a few weeks, and she desperately needs her Macbook to be fixed because she is writing a lot of papers these days. In fact, she just switched her major from Computer Science to Literature, so having a 50% visible screen will definitely not cut it.

We met up at the Starbucks on Germantown Ave in Chestnut Hill and a half an hour later her Macbook was back in action. Ready to write papers. Too bad they don’t write themselves…

Shaine's Macbook Before

Shaine's Macbook After

If someone else tries to fix your Macbook before we do, there may be parts missing…

- Philadelphia, PA -

Vida gave us a call last weekend about her white Macbook. She broke the screen last October(!) and has been using her desktop iMac ever since. She just landed a sweet new job in Boston, so she decided that it was finally time to get her Mac fixed. She had seen our Septa platform ads a while back, so she knew exactly who to call.

But actually, she had taken it to a local “Apple authorized repair center” in the Philadelphia area (we won’t say who) who said that they could do it. After removing the bezel (the white frame around the screen), the “repairman” removed the sleep magnet, forgot where to put it back, and decided that he couldn’t do the repair. Not knowing that the sleep magnet was removed, Vida closed the Macbook (expecting it to go to sleep) and brought the Macbook home. She gave us a call, and we came out to her apartment to do the repair.

Everything went well until we went to turn the Macbook on after the repair. The screen lit up with a gray circle with a cross through it, which means that there is something definitely wrong with the hard drive. What we think happened was that since the Macbook wasn’t truly asleep, the hard drive became damaged from the computer being moved around.

We replaced the hard drive at cost ($60) and spent a day moving all of her files from her old corrupted drive to the new 320GB drive (for free!). Needless to say, Vida was super excited to have her screen fixed, all of her files back, and her hard drive upgraded for free. What can I say, we’re kind of awesome.

You can check out Vida’s review of us on Yelp here.

Vida's Macbook Before

Vida's Macbook After