We’re very patient when waiting for your financial aid to come to pay for your Macbook Pro repair…

January 27, 2012 Leave a reply

- Via Madison, Wisconsin -

- Washington, DC -

We spoke to Bryan about his Macbook Pro screen repair for about a week and a half before he was finally able to send it in. He was waiting on some financial aid to come through so wasn’t able to send out his Mac until he finally received it. He told us “I must be your most difficult customer ever!”. Honestly, nope! :)

Once he gave us the go-ahead, we emailed him his FedEx 2-Day label (for free) and he boxed up his Mac and shipped it out at the closest FedEx store to his house. We received his Mac two days later, removed his perfectly fine glass, removed his broken LCD, knocked out a few dents, and replaced his LCD. His Mac looks perfect and Bryan will be super excited I’m sure.

13-inch Macbook Pro LCD Repair

Bryan's Macbook Pro Before

LCD Repair Macbook Pro Unibody

Bryan's Macbook Pro After

We’ll no longer be providing repairs for customers in San Diego, Los Angeles, Irvine and Detroit

December 24, 2011 Leave a reply

We will no longer won’t be performing Mac, iPhone, iPad, or iPod repairs in San Diego, LA, or Irvine, or the Detroit, Ann Arbor or Lansing areas. Both repair technicians have moved to other cities and we will not be replacing them.

Your best option for a repair is our recognized Ship-In Program. It’s the same price as a local repair, but it includes two-way free two-day air shipping (for Mac laptops and iPads) or two-way FedEx Ground (for iPhones, iPods), a 6-month warranty, plus if you every crack your glass/lcd/screen again we’ll fix it for 50% off.

Check out our Ship-In Program >

iPod Touch FAQ

December 15, 2011 Leave a reply
FAQ
Q1
What do you replace when you fix my broken glass?
We replace the entire front glass with brand new glass (the exact same glass that you have now).
Q2
Can you jailbreak my iPod?
Depending on your software version, we can point you in the right direction.
Q3
Is this an original Apple part?
All of our parts are OEM, directly from the manufacturer. The LCD/glass that we install is the EXACT same one that comes out of your iPad.
Q4
Will I lose any data or have to restore?
There is an extremely small chance that you would lose data from your iPod, but it's a good idea to back up your iPod anyway.

DC Map

December 15, 2011 Leave a reply

Inside of our service area?

We'll come to you and perform the repairright in front of you. Most repairs take about 30 minutes.

Outside of our service area?

You canmeet us inside of our service areaat a Starbucks, library, etc. and we'll perform the repair in front of you.

Nowhere near our service area?

Check out our Ship-In Program. It's the same price as a local repair but includestwo-way shipping for free.
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