– Washington, DC –
– Via Portland, OR-
Erwin is a doctor from Portland, Oregon, who dropped his laptop bag with his 13-inch Macbook unibody inside. Luckily it didn’t crack the glass, but it did a number on the LCD. He did a frantic Google search and found us immediately. We informed him that two-way UPS Two-Day Air shipping is included with all repairs, which he loved. We emailed him his UPS label and the repair got underway.
We received his computer two days later and removed his perfectly fine glass and replaced the LCD screen, saving him a ton of money vs. replacing the entire top part of the screen.