– Lake Forest –
– Irvine, CA –
John loves Macs. On the phone we learned that he has four separate Macbooks, all of which he’s accumulated over the last two years. Unfortunately, his 13″ black Macbook had gone through a terrible fall a few days ago and was now suffering from a cracked LCD screen. John went right to the Internet to begin looking for Mac repair service shops in the Irvine area. He found a mobile service that does repairs in both LA and San Diego. He wondered if they would be able to make to Irvine to do a laptop screen repair. He decided to give our Repair Form a go and was delighted when we responded shortly after. We explained to him that we actually had a repair in Irvine later that day and wanted to know if he had some time available later in the evening. Of course, he said.
We scheduled a time to meet him at his home in Lake Forest. After about 30 minutes we had the LCD screen on his 13″ black Macbook repaired and looking brand spanking new. He was extremely impressed with our service and ensured us that he’d recommend us to all of his Mac-user friend. We love to hear that! Thanks, John!