– Washington, DC –
– Via Conyers, GA-
Kevin is a student from Athens, Georgia. He broke his screen on his 13-inch white Macbook not too long ago and decided on Saturday that it was time to get it fixed. He filled out the Repair Form on Saturday morning and we called him in about 30 minutes. After speaking with his dad we explained the process. We emailed him an overnight label and they went to FedEx that afternoon.
They shipped out the Macbook on Saturday and we received it at out repair facility in Washington, DC on Monday morning. After assessing the damage, we replaced his LCD and emailed him with the results and the PayPal payment link. Super easy, and he was thrilled!