– Washington, DC –
– Via New Orleans, Louisiana-
Dustin called us up and told us about the cracked screen on his 13-inch Macbook. He said “I’ve got an older Macbook”. We said, “Oh, you mean one of the older white Macbooks?” He said “Yea, yea”. So we set up the $299 ship-in repair for his 13-inch white Macbook. We emailed him a FedEx overnight label and he sent us his Macbook. Turns out, after opening up the box, that Dustin actually had a 13-inch Unibody Macbook with cracked glass. Luckily for Dustin, the repairs are the same price and we always carry parts for every model in stock.
We actually didn’t tell Dustin about this until his computer was shipped back to him. The price was the same so it didn’t really matter, but it was pretty funny anyway. We definitely learned a lesson that day!