– Washington, DC –
– Via Roanoke, Virginia-
Roger is a student at the University of Virginia in Roanoke. He was walking down the stairs of his house when his white Macbook “literally flew” out of his hands (his words, not ours!). It fell down the stairs and landed on his carpet. Roger obviously wasn’t excited to open it up, but he had to. The LCD was shattered, and the first thing that popped into his head was that he would have to pay a ton of money to get it fixed. Luckily for Roger (and us too) he did a quick Google search about cracked Macbook screens in Virginia and found our site. We have done a few repairs out of Virginia so we came up first.
Roger filled out the Repair Form and we got into contact with him in an hour. We emailed him his FedEx overnight label and he got his computer to us the next day. We performed the repair in a few hours and emailed him with a before and after picture and payment link. The whole process was smooth and painless, unlike when he dropped his Macbook down the stairs!