– Philadelphia, PA –
– Via Wading River, NY –
You may remember John from Long Island. He drove in to Philadelphia to get the glass replaced on his 15-inch Macbook Pro. His son came with him, and actually, his son was the one who broke it in the first place. We replaced his glass and didn’t hear from John again until late May. He emailed us telling us that his son broke the glass again!
We told him that we would be able to provide overnight shipping for his repair, and it would only cost $200 instead of $399. For 13-inch Macbooks the second repair is $100, but for most other repairs it’s at least $200 (ask your Repair Tech for details).
We emailed him a FedEx overnight label and he shipped his Macbook Pro to us. We swapped out the glass and it looks back to new! Hopefully his son will take it easy on it this time!