– Philadelphia, PA –
– Via Sun Valley, Idaho –
Karen emailed us from WAY outside of our service area in Sun Valley, Idaho. She had broken the glass on her 13-inch Macbook Unibody a few months ago and it had become unbearable to use anymore. The glass was falling all over the keyboard and she had even cut her fingers while trying to clean it! We explained that two-way overnight shipping is included in the cost of the repair, so she only had to pay $299 to replace the glass on her Macbook.
We emailed her an overnight label and she took her Macbook to FedEx and used the prepaid label to overnight it to us. We received it the next day, repaired her computer in an hour or so, and had it shipped back overnight too! She was super thrilled with the service, especially that it was out of her hands for only one and a half days!