– Philadelphia, PA –
– Via State College, PA –
Carolyn emailed us from State College, PA two days ago about her cracked screen on her 13-inch white Macbook. She wanted to do the Ship-In Program, and wanted to know how it worked. We informed her that we would email her a label and she would take the Macbook to FedEx to ship it to us. Because she was at work, her husband took the Macbook and the label and got it sent out.
We received it the next day, repaired the screen, and had it back to her a day later. Two days in all, Carolyn was extremely pleased!