– Philadelphia, PA –
– Via Chicago, Il –
George emailed us from the Windy City where he needed to get his Macbook’s broken lcd fixed as soon as possible. We informed him that our Ship-In Program has slightly changed. Instead of shipping George a laptop box, we emailed George an overnight label and he took the computer to FedEx himself. He bought a $10 laptop box (which we deducted from the price of the repair). This way, the whole process only takes 2 days as opposed to 3.
George sent us his Macbook on Wednesday, we received it Thursday, and he had it back to him on Friday. Quick, easy, painless.