– Philadelphia, PA –
– Via Eureka, MO –
Shyne called up our San Diego branch on Sunday night about the cracked screen on her 13-inch white Macbook. Why she called San Diego when she lives in Eureka, MO, we don’t know, but Mike in San Diego told her to call up our Shipping line at 888-420-9996. She did, and I had the pleasure of speaking with her at around 11pm about getting her Ship-In going. We informed her that we would overnight her a box, she would get it on Tuesday, we’d have her computer to fix on Wednesday, and she’d have it back on Thursday.
After we shipped out her box on Monday, she called us and told us that she hadn’t received her box yet. Not realizing that we spoke last night at 11pm (on a Sunday), she didn’t realize that FedEx shipping is only SO fast! She had a good laugh about it.
She got her Macbook back on Thursday and was so happy to be able to use it again!