– Philadelphia, PA –
– Via Sacramento, CA –
Joel called us up on Tuesday in a panic. He needed to have his 13-inch white Macbook’s screen fixed as soon as possible, but he is a student and doesn’t have a car. He found our “Ship-In Program” on the site and knew that this was his best option. He had shopped around online, checking out other services, but loved the free three-way overnight shipping and the fact that if he breaks his screen again, we’ll fix it for only $100.
So he called us up, we took down his information (address, phone number, email address), then overnighted him a laptop box, which he received on Wednesday. He filled out the included work order, stuck the included overnight label on the box, and dropped it off at FedEx. We received it on Thursday, did the repair, emailed him some before and after photos, and then he paid via PayPal. We overnighted his Macbook back to him, and he had it in his hands on Friday at 10:30am.