– Philadelphia, PA –
– Via Houston, TX –
While walking the rainy streets of New York City, waiting for Marian‘s repair, we got a call from Shannon in Houston, Texas. The screen on her 15-inch 2.5ghz Macbook Pro had a “huge” crack in it, and this was totally not ok with Shannon. She found us after doing a Bing search, and saw our “Ship-In Program”, which provides FREE three-way shipping.
We overnighted her a laptop box (while still in NYC), which she received on Tuesday. She overnighted her Macbook Pro back to us using the prepaid label included inside, and we received it on Wednesday. Her computer was back in her hands on Thursday. Needless to say, her “baby” was back to normal.