It’s possible for something to hit the glass on your Unibody Macbook and only break the LCD…

- Philadelphia, PA -
- Olde City -

Garrett has been without the use of his 13-inch Unibody Macbook for the last two months. He told us that he had no idea how the LCD of his computer got broken. He admitted that he was out late the night before, opened up his computer the next morning, and saw the damage. He then took it to Springboard Media and Bundy Computer, and both places told him that it would be $100 just to look at the computer.

Garrett decided that he would just use his iPhone, netbook, and larger Windows laptop. He was fine with this setup, but when he saw our Septa train ad at Temple University, he went on his iPhone and checked out our website. He called us up, learned about the process, and wanted the repair done as soon as possible.

We met him at his apartment in Olde City, and Garrett thought it would be easier to do a pickup/dropoff instead of the repair in his home. He has two dogs and it isn’t exactly the best environment to make sure that no dust particles get behind the glass during the repair. So we picked up his Macbook, and dropped it off to him while he was out at Triumph Brewery a few hours later. Hopefully Garrett and his computer made it home safe!

Garrett's Macbook Unibody Before

Garrett's Macbook Unibody After

Little bits of glass falling out of your screen are never a good sign…

- Philadelphia, PA -
- Via Cambridge, MA -

Ben called up the Ship-In Program line on Monday night about the incredibly cracked glass on his 2.53 Ghz 15-inch Macbook Pro Unibody. He had no idea how it ended up as broken as it was, but he needed it fixed (obviously!). He wanted to do the Ship-In Program, and we set it up.

He was overnighted a box on Tuesday, he received it on Wednesday and overnighted it back to us, we received it on Thursday, and he had it back on Friday. Did we mention that the three-way overnight shipping via FedEx Priority Overnight is free?

Ben's Macbook Pro Unibody Before

Ben's Macbook Pro Unibody After

If you don’t have a car and don’t live near one of our branches, our Ship-In Program will be PERFECT for you…

- Philadelphia, PA -
- Via Sacramento, CA -

Joel called us up on Tuesday in a panic. He needed to have his 13-inch white Macbook’s screen fixed as soon as possible, but he is a student and doesn’t have a car. He found our “Ship-In Program” on the site and knew that this was his best option. He had shopped around online, checking out other services, but loved the free three-way overnight shipping and the fact that if he breaks his screen again, we’ll fix it for only $100.

So he called us up, we took down his information (address, phone number, email address), then overnighted him a laptop box, which he received on Wednesday. He filled out the included work order, stuck the included overnight label on the box, and dropped it off at FedEx. We received it on Thursday, did the repair, emailed him some before and after photos, and then he paid via PayPal. We overnighted his Macbook back to him, and he had it in his hands on Friday at 10:30am.

Joel's Macbook Before

Joel's Macbook After

If your daughter breaks the screen of your first laptop, she’ll probably break the screen of the next one…

- Roxborough, PA -

- Via King of Prussia Mall -

Zeta’s daughter broke the screen of her 13-inch white Macbook, so Zeta let her use her Sony laptop. Her daughter promptly broke the screen of that one too, which obviously didn’t make Zeta very happy. This happened a few months ago, and Zeta finally was fed up with not having a computer to use, so she walked into the King of Prussia Mall and saw our ad. She called us up, we explained the process, and scheduled the repair for today.

We met her at her office in Roxborough and her Macbook was repaired in about 30 minutes. We’ll be replacing the screen on her Sony laptop next week!

Zeta's Macbook Before

Zeta's Macbook After

Broken bezel? Check. Bent keyboard? Check. Covered in red nail polish? Check. Repaired same day? Check…

- Philadelphia, PA -
- Drexel University -

Brittny saw one of our Septa platform ads in University City and did a triple-take. Her bezel (the frame around the screen of her Macbook Pro) was cracked all the way through and the keyboard was bent at an incredible angle. She had taken it to Best Buy where they told her she would be paying $1,000 for the repair. With the bezel replacement, keyboard replacement, and nearly an hour spent cleaning red nail polish off of her screen, our same-day repair with pickup and dropoff was only $429.

We met Brittny at her sorority house, picked up her computer (because of the extent of the damage, it was impossible to do it in front of her) and dropped it off a few hours later. She was so excited to be able to use her computer as a laptop again! And for less than half the price of what she thought she would be paying!

Brittny's Macbook Pro Before

Brittny's Macbook Pro Before

Brittny's Macbook Pro After