– Philadelphia, PA –
– Via Grand Rapids –
Marney gave our Detroit office a call last week about her son’s 13-inch Macbook Unibody. He had cracked the LCD and they needed it repaired as soon as possible. Because only our Philadelphia branch does glass and LCD replacements, we overnighted Marney a laptop box with a prepaid overnight label inside. She shipped it back to us, and we performed the repair in about 2 hours.
The Macbook was put back into the laptop box, and overnighted back to Grand Rapids. All-in-all, it took 2 days of transit and the three-way overnight shipping was included free of charge.
Everything went well with the repair, but we were surprised that when we booted up the Macbook, Window 7 booted up instead of Mac OS!