- Philadelphia, PA -
- Science Leadership Academy -

We got a call last night from Maya W., a high school student at Science Leadership Academy. She had broken her computer a few months ago so was using her dad’s white Macbook at school when she dropped it and broke the screen. She immediately took her Macbook to Science Leadership Academy’s Systems Administrator / Computer Support Specialist Chris Alfano. He knew exactly who to refer her to. He gave her our 888 number and website, and she gave us a call a day later. Unfortunately for Maya (and for us), she called the wrong number. After a week or two of trying to no avail, she realized that she had written the number down wrong. With the correct number (finally!), she called us up and explained the situation.

We scheduled the repair for this morning at her home in Philadelphia. A member of our Repair Team met her at 10am and her dad’s Macbook was good as new by 10:30am.

What’s the lesson here? Our 888 number does not have a busy signal. It either rings or goes straight to voicemail. If you hear a busy signal, check our website again for the right number!

Maya's Macbook before

Maya's Macbook after