Snow and Macbook Pros don’t mix…

- Philadelphia, PA -
- University of Pennsylvania -

We got a call and an email from Joseph at University of Pennsylvania last Friday. He had a 15-inch 2.5 ghz Macbook Pro that had a broken screen that he wanted to get fixed. He dropped it in the snow last winter and had been using the Macbook Pro with an external monitor for the last 8 months or so.

We scheduled the repair for today at 12pm, met him at his apartment on UPenn’s campus, and completed the repair in 45 minutes. He looked like a kid in a candy shop with his basically brand new Macbook. He can finally use it as a laptop again!

Joseph's Macbook Pro before

Joseph's Macbook Pro after

If you miss us on our toll free 888 number, please leave a detailed message…

- Philadelphia, PA -
- Temple University-

We got a call from JoAlicanne F. from Temple U. last week about a 13-inch white Macbook that she had broken. We missed her first call, but she left a wonderfully detailed message on our voicemail. We here at CrackedMacScreen.com love detailed voicemails. Not only does knowing your model and screen size help out a lot before we get to talk to you, it shows us how serious you are about getting your Macbook or Macbook Pro repaired. Missed calls without voicemails are no fun at all!

So back to the story. JoAlicanne broke her 13-inch white Macbook by dropping it off the bed. She loves her Macbook and has had it for 3 years or so, so she desperately wanted to get it fixed. We scheduled a repair for Tuesday September 22nd at 9:30am.

Unfortunately for us, JoAlicanne overslept through her appointment, awaking at 12pm in the afternoon. But it was absolutely no problem at all for us. We rescheduled her appointment for today (Wednesday) at 10am at the Laptop Lounge at Temple University’s SAC. We met her at 10 and we were done by 10:45am.

JoAlicanne's Macbook before

JoAlicanne's Macbook after

Being a Freshman in college is no excuse for breaking your Macbook…

- Ann Arbor, MI -
- University of Michigan -

Jason called us from the University of Michigan. He has been extremely busy this past month being a freshman at U of M. He’s been so busy, in fact, that he hasn’t had time to take care of his white 13-inch Macbook! He was watching a DVD while going to bed when he closed the lid of his Macbook, slid it under his pillow, and went to sleep. He woke up to a loud CRASH. Needless to say, his screen was broken and he has been in desperate need of a repair ever since.

He saw our flyer on campus, gave us a call, and we had his Macbook fixed within 2 hours. The Repair Team at CrackedMacScreen.com saved the day once again.

Jason's Macbook before

Jason's Macbook after

We will be glad to talk to your parents…

- Philadelphia, PA -
- Saint Joseph’s University -

Dana from Saint Joseph’s University called us a few weeks ago about getting a quote for a 13-inch black Macbook. A member of our Support Team explained our pricing, our warranty, our guarantee, and our same-day service. Dana was very interested, but needed to check it out first with her parents.

Her father called up our toll-free 888 number to make sure that our service is exactly what his daughter had described. We explained for him our pricing, our warranty, our guarantee, and our same-day service. He was also very interested, but needed to coordinate his daughter’s hectic schedule with a member of our Repair Team. We told him that any time his daughter is free, we will make it work for us.

The repair was scheduled, we replaced her broken screen in about 40 minutes, and both her and her father were extremely pleased.

Dana's Macbook before

Dana's Macbook after

Throwing your Macbook like a frisbee is never a good idea…

- Rochester, MI -
- Oakland University -

We received a call and an email from Taylor M. from Oakland University. One of her roommates had taken her black Macbook and thrown it across the room like a frisbee in a fit of rage and the Macbook’s screen didn’t survive. Luckily for Taylor, we were able to come repair her computer within an hour and her friend offered to pay for the screen. And even luckier for her friend, we charge about 1/3 the cost of the big guys.

Taylor's Macbook before

Taylor's Macbook after